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We are closed on Thanksgiving Day.
Warehouse pickups will be available on Wednesday, 11/27, from 8am-5pm and the following Friday and Saturday from 8am-5pm, as usual.

You must be logged in to place an order...
Thursday Pickup Dates :	Nov 28 All	Dec 5 All	Dec 12 All	Dec 19 All
	0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 $ 34.99 Farmers‘ Market Box 9-11 items	0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 $ 34.99 Farmers‘ Market Box 9-11 items
	0 1 2 $ 5.25 Potatoe Chip Bar, 2.8 oz	0 1 2 $ 5.25 Potatoe Chip Bar, 2.8 oz
	0 1 2 $ 20.25 Dark Horse Coffee Whole Bean 12oz- Euthopia 0 1 2 $ 15.65 Dark Horse Colombia12 oz	0 1 2 $ 20.25 Dark Horse Coffee Whole Bean 12oz- Euthopia 0 1 2 $ 15.65 Dark Horse Colombia12 oz
	0 1 2 $ 7.55 Free Range Brown Lg, Eggs, dz	0 1 2 $ 7.55 Free Range Brown Lg, Eggs, dz
	0 1 2 $ 11.90 Sea Salt Ruby Bar	0 1 2 $ 11.90 Sea Salt Ruby Bar
	0 1 $ 6.50 Mango Raspberry Jam 8oz	0 1 $ 6.50 Mango Raspberry Jam 8oz
	0 1 2 $ 14.10 Citrus, 12oz 0 1 2 $ 14.10 Buckwheat, 12oz	0 1 2 $ 14.10 Citrus, 12oz 0 1 2 $ 14.10 Buckwheat, 12oz
Sub-Total :	$ 0.00	$ 0.00	$ 0.00	$ 0.00
Total :   $ 0.00
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Can't find the answer in this FAQ?

Please be sure to read through this FAQ, but if you can't find the answer here, please use the form on the "Feedback" page.

What is the Farmers' Market Box?

Local and sustainably sourced produce from over a dozen California farms each week.

When can I pick up my box?

8am-5pm, Thursday, Friday or Saturday.
Boxes are assembled/packaged on Wednesday afternoons and stored in a large cooler. Perishable add-ons, like bread, will be freshest if you pick up your box on Thursday.

Is the Farmers Market Box Organic?

No. We do not guarantee that all the produce in our Farmers Market Box is organic, although some of the farms we source from may be organically certified. We do guarantee that the produce in our Farmers Market Juicing Bag is certified organic and registered within our organics program.

How do I sign up?

If you haven't already, you can register an account here.

How do I order a box?

You order a box right from the main Farmers' Market Box page. The deadline to order a box is Sunday at midnight to place an order for pickup the following Thursday/Friday/Saturday. You can place prepaid orders for up to 4 weeks in advance.

What else can I order?

In the spirit of collaboration, we are working with a few local companies to bring you a wider range of foodstuffs that you can add to your FMB. Outstanding California Cheeses from Venissimo Cheese & many other local products will be available throughout the year.

How much does it cost?

It's only $34.99 for the standard box of produce. Additional charges will apply to fish, cheese, bread and other add-ons.

How do I pay?

All purchases are pre-pay by credit card, through our online ordering system!

Do I have to log in each week to order?

No! You can order up to 4 weeks at a time. The pricing of the products provided by our partners will change from week to week, and will be noted in their respective columns.

Can I opt out?

Yes! You control the frequency of your ordering, and can even cancel an order if you need to by managing your orders online. Please remember, the deadline to cancel with a full refund is Tuesday at midnight for the following Thursday/Friday/Saturday. If you would like to talk to someone about changing your order after the deadline, please call 619-876-4084.

How will I know what is in the box?

Our Farmers' Market program is a blind buy, filled with what our farmers are able to harvest that week. On the Wednesday before pick up, we will upload a video and blog post the letting you know what will be in your box that week. You can sign up for text message and email alerts that will send you the link to these videos under your profile contact preferences or you can visit the @specialtyproduce_experience Instagram feed or our youtube feed at www.youtube.com/user/SpecialtyProduce.
For more information and recipes visit our blog at blog.specialtyproduce.com/category/farmers-market-bag/.

Where can I find information on the produce in the box?

All of our Farmers' Market produce has it's own page on our website specific to each farm! The weekly video will provide you with the names of the produce in the box, as well as the farm it was grown by. You will also find a weekly updated post with links to the each product pages on our website. Be sure to check out all the recipe links and restaurants that are currently using that item on their menu. Or for a more convenient and mobile way of researching produce, check out the Specialty Produce App!

Where do I pick up my box?

Specialty Produce
1929 Hancock Street, Suite 150
San Diego, CA 92110
Customer Parking : The corner of Hancock & Noell.

Note : If you are part of a distribution group, your pick-up location will vary.

What do I do if I need a friend to pick up a box for me?

After you have placed your order, you go to the "Manage My Orders" page and click on the "Modify" button for the week you need some help. Then you can input an alternate name if someone else is picking up your box.

What happens if I don't pick up my box?

Hopefully the SMS &/or email alerts will help you to remember, we know everyone has busy schedules! If you do happen to forget, haven't called us to arrange another pick-up time, or have not canceled your order through our online interface, you will still be billed. Your box will be donated to a local charity coordinated through our efforts with Feeding America (homepage).

I checked my credit card account online and I got charged twice for my bag!?

Sometimes there is a network hiccup which results in our credit card processor not transferring you back to the Specialty Produce website and/or not communicating the charge went through. In all likelihood you experienced this as a "stuck" webpage and proceeded to enter your order again. Fear not, let us know via email, , or phone, 619-876-4084 and we'll get the spurious charge credited back to you.

What if I still have a question?

Please call the FMB line at 619-876-4084 or email us at .

Specialty Produce Farmers' Market Box (FMB™) Online Standard Terms and Conditions

PLEASE READ VERY CAREFULLY THESE TERMS AND CONDITIONS AND THE FAQ BEFORE REGISTERING FOR THE SPECIALTY PRODUCE FARMERS' MARKET BOX (FMB™) ONLINE PROGRAM. PARTICIPATION IN THE SPECIALTY PRODUCE FARMERS' MARKET BOX (FMB™) ONLINE PROGRAM INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, PLEASE DO NOT REGISTER FOR OR PARTICIPATE IN THE SPECIALTY PRODUCE FARMERS' MARKET BOX (FMB™) ONLINE PROGRAM.

Privacy Policy

You can find the Specialty Produce Privacy Policy HERE.

Program Participation

Participation in the Program is subject to Specialty Produce's prior approval and continued compliance with the Program Policies (see "Program Policies"), and/or such other URL as Specialty Produce may provide from time to time. Specialty Produce reserves the right to refuse participation to any applicant or participant at any time in its sole discretion. By enrolling in the Program, You represent that You are at least 18 years of age.

Program Policies

• Only registered users may participate in the FMB Program.
• The deadline for orders, changes and cancellations is Sundays at midnight for pickup the following Thursday, Friday or Saturday.
• If you do not cancel your order by the deadline and cannot pick up your box, perhaps you might give it to a friend - just call or email us and we'll note that on the order. Otherwise these become unclaimed boxes.
• Pickup times are Thursday, Friday or Saturday, 8am-5pm.
• Pickups are at the Specialty Produce warehouse, 1929 Hancock St., Suite 150, San Diego, CA 92110.
• Unclaimed boxs will be donated, coordinated through our efforts with various local food charity groups.

Termination or Cancellation

Specialty Produce reserves the right to cancel or terminate participation to any participant at any time at its sole discretion.

No Guarantee

Specialty Produce, its subsidiaries, affiliates, and agents make no guarantees, warranties or representations of any kind, expressed or implied, with respect to items of merchandise, and shall not be liable for any loss, expense (including without limitation, any legal fees), accident or inconvenience that may arise in connection with the use of such items or as a result of any assumed defect or failure of such items. For the avoidance of doubt, Specialty Produce does not guarantee the Program will be operable at all times or during any down time (i) caused by outages to any public Internet backbones, networks or servers, (ii) caused by any failures of Your equipment, systems or local access services, (iii) for previously scheduled maintenance or (iv) relating to events beyond Specialty Produce's (or its wholly owned subsidiaries') control such as strikes, riots, insurrection, fires, floods, explosions, war, governmental action, labor conditions, earthquakes, natural disasters, or interruptions in Internet services to an area where your servers are located or co-located.

Limitations of Liability

Each party acknowledges that the other party has entered into this Agreement relying on the limitations of liability stated herein and that those limitations are an essential basis of the bargain between the parties. Without limiting the foregoing and except for payment obligations, neither party shall have any liability for any failure or delay resulting from any condition beyond the reasonable control of such party, including but not limited to governmental action or acts of terrorism, earthquake or other acts of God, labor conditions, and power failures.

Payment

Payment for orders is done through our online ordering system by credit card for purchases up to 4 weeks in advance.

Refunds and Returns

We will accept returns, for a full refund, of packaged, non-perishable items. For perishable items, we will apply a refund if you are not satisfied for any reason. For both perishable and returned non-perishable items please notify us within 14 days of the date of receipt of the product.

Privacy Policy

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

We send you informational and email marketing emails as per your "Contact Preferences" that were first set when you created your account and which you can change in your account settings.

We do not share or sell your information, email, contact information or purchase history at all.

Specialty Produce Rights

You acknowledge that Specialty Produce owns all right, title and interest, including without limitation all Intellectual Property Rights (as defined below), in and to the Program (including Specialty Produce's serving technology, search technology, referral technology, and Brand Features, including implied licenses, and excluding items licensed by Specialty Produce from third parties and that You will not acquire any right, title, or interest in or to the Program except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any Specialty Produce services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the FMB Program or proprietary information related thereto. "Intellectual Property Rights" means any and all rights existing from time to time under patent law, copyright law, semiconductor chip protection law, moral rights law, trade secret law, trademark law, unfair competition law, publicity rights law, privacy rights law, and any and all other proprietary rights, as well as, any and all applications, renewals, extensions, restorations and re-instatements thereof, now or hereafter in force and effect worldwide.

Changes in Terms and Conditions :

Specialty Produce reserves the right to change, limit, modify or cancel Program Terms and Conditions, regulations, conditions of participation in whole or part at any time. You will be bound by any such changes.

We appreciate your comments, questions, praise and complaints...

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